FAQ's
Where are we located?
We are located in Melbourne, Victoria.
How long can I expect a response once I have submitted my enquiry form?
We will respond to your enquiry within 24 hours during standard business hours with a detailed quote.
How do I secure my booking?
30% Deposit of the total quotation price is required to secure the booking. Payment of the Deposit and acknowledgment of our T&Cs will constitute acceptance of the terms and conditions contained in this Agreement. Please read our full T&C’s attached in your quote.
If my event is in less than 7 days, can you accommodate?
Yes we sure can given the date and products are available. For events booked within 14 days of the event, full payment will be required to secure your booking.
Do you offer delivery, set up and pack down?
Yes we do. This is mandatory with all of our products.
Are delivery and collection included in the price of the items?
No. Delivery & Collection fees are additional charges based on the item hired, location, accessibility and hours of collection time. To request a full quote please fill out all required information in the enquiry form.
What time will you deliver?
Delivery Schedules are allocated on the week of the event and will be based off the start and finish time of your event. You will be contacted on the Monday the week of your event with a 1 hour delivery time window and a 1 hour collection time window confirmation.
Is your bar self-use or does it require a bartender?
Our Bar is easy, efficient and perfectly set up for self-use, it does not require a bartender for hire. However, we do recommend a Bartender to those who would prefer to enjoy the full event without pouring drinks.
Do you provide Bartender Services?
Unfortunately we do not have Bartender Services available through Bar Bros, however we can recommend highly rated companies.
Do you have any other mobile bars for hire?
At this stage, we have our Signature Bar for hire. We are looking forward to expanding our range soon.
Can I customise your bar for my event?
Yes, you sure can. Please speak with our friendly team today about the possibilities of customising our bar for your event.
Can you accommodate for custom requests/ equipment?
We love hearing from our customers and are always wanting to assist in as many ways as we possibly can! Please reach out to our team and we will endeavour to accomodate your requests.
Do you supply alcohol or any other mixes or condiments?
At this stage we do not offer alcohol, mixes or condiments.